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Welcome

We are a husband and wife team that is committed to providing handmade items that are designed and created using organic, eco-friendly, green, sustainable and/or recycled yarns and fabrics.

Shipping details

We ship worldwide and strive to use eco-friendly packaging and / or shipping supplies. We normally ship Monday - Saturday. We typically ship within two days after payment is received (and cleared if payment was by money order or e-check), with the exception of custom orders or items whose descriptions indicate a specific completion time estimate.

We typically ship via USPS. Our goal is to provide economical shipping for both our domestic and international customers.

For our international customers - Please note that as the receiver of the package, you are responsible for customs fees and taxes assessed by your country. Be assured that we will expedite the process by filing out the forms accurately and honestly.

Refunds, returns & exchanges

Our goal and desire is that each customer is happy with their purchase. In the unlikely event that you are less than completely satisfied, please do not hesitate to contact us within 7 days after order is received. We will address any and all concerns immediately.

Returns will be accepted and full refund (minus original and return shipping costs) given if we are contacted prior to returning the item(s) and they are in their original condition. Refunds are given via the method of original payment. Thank you for understanding. Our goal is a happy customer!

Additional information

In an effort to save paper, we typically do not include the invoices since they are available online. However, if requested, we will gladly include a printed copy of the invoice with your package.

We attempted to answer all of your questions here in our policy page, but if we missed one, please do not hesitate to contact us.

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